Refund policy

Returns for ForPalestine

We strive to make the returns process as simple as possible for you.

Please make sure you have your order number at hand, which you can find in your order confirmation. It consists of 4 digits.

If you prefer to exchange for a different product or fit, simply contact us in the “contact us” section of the website, or contact us atsupport@forpalestine.dk.

Return Policy - Read this before returning

Please note the following conditions when returning:

We do not accept returns of products if they:

• Not in new condition (used for other than trying on the fit)
• Broken packaging
• Has a strong perfume or smoke smell
• Has been washed
• Has animal fur
• Not properly packed
• Breaking various labels

You have 14 days from the date of receipt to return your item. If this period is exceeded, we unfortunately cannot offer returns or exchanges and you will not be able to log in to the returns portal.

Complaint

If you experience a defect or error with a product and wish to make a complaint, please send an email with pictures and order number to: support@forpalestine.dk.

Return costs

We offer returns, however, at the buyer's expense.

Questions about returns?

If you have any questions or are unsure about the process, you can find detailed instructions in our chatbot. You are also welcome to contact us atsupport@forpalestine.dkor under contact us on the website.

Our customer service can be contacted in the following ways:

Telephone: Unfortunately not at this time.

Email: support@forpalestine.dk

Last updated on 22-02-2024